Senior Manager of Social Housing Services

2 days ago


Peterborough, Peterborough, United Kingdom Greenacre Recruitment Ltd Full time
Housing Services Manager Job Description:

The successful candidate will be responsible for leading and managing a team of housing professionals, driving high performance across regional housing services. The role requires strategic leadership, ensuring service areas meet and exceed expectations, and fostering a culture of high performance and accountability.

Main Responsibilities:
• Manage a team of generic housing professionals managing a range of services, including Income Management, Tenancy and Neighbourhood Management and ASB Management, and Complaints.
• Conduct regular one-to-ones and performance appraisals, and ensure personal development of team members.
• Maintain expertise in housing policies and regulations, ensuring all service standards are met with a focus on quality control and continuous improvement.
• Represent the organisation in external engagements, including MP enquiries and public relations, and oversee budget management and resource allocation.

Requirements:
• Proven track record of leading a service area or multi-disciplinary team, achieving results through customer-focused services.
• Strong experience in budget management, with a focus on delivering cost-effective services and assessing risks.

Estimated Salary: £55,000 - £65,000 per annum

This role offers a competitive salary and benefits package, making it an attractive opportunity for those looking to take their career to the next level.

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