Store Operations Manager

3 weeks ago


Hull, Kingston upon Hull, United Kingdom Dr. Martens Full time
Job Title: Store Operations Manager

We are looking for a skilled and motivated Store Manager to join our team at Dr. Martens in Hull.

This exciting opportunity will see you taking on a leadership role, responsible for overseeing the day-to-day operations of the store, ensuring that we deliver exceptional customer service and achieve sales performance targets.

Key Responsibilities:

  • Leading the store team to deliver outstanding customer service and sales performance.
  • Managing day-to-day operations, including staffing, training, sales, visual merchandise, key-holding, administration, banking, and floor planners.
  • Ensuring compliance with Health & Safety and security procedures.
  • Monitoring P&L and managing controllable costs, including payroll.
  • Driving sales performance through effective leadership and strategy implementation.

What We Offer:

  • A competitive salary range of £35,000 - £40,000 per annum.
  • Bonus incentives and generous holiday allowance.
  • Matched pension contributions and private healthcare.
  • Access to virtual GP via the RetailTrust and opportunities for growth.
  • Employee Assistance Programme & Mental Health First Aiders support.

About You:

  • Previous experience as an Assistant Manager or Supervisor, preferably within a fashion/lifestyle brand.
  • Proven track record of leading teams to achieve sales performance targets.
  • Strong communication and leadership skills.


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