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Children's Unit Administrative Assistant
2 months ago
About the Role
We are seeking a highly motivated and enthusiastic Ward Clerk to join our team in the Children's Unit at Countess of Chester Hospital. As a key member of our administrative team, you will be responsible for providing excellent patient care and administrative support to our patients and families.
Main Responsibilities
- Provide administrative support to the ward team, including making appointments, managing clinics, and receiving and making telephone calls.
- Work closely with a varied group of staff to ensure seamless delivery of patient care.
- Develop and maintain accurate and up-to-date records and reports.
- Provide a high level of customer service to patients, families, and staff.
Requirements
- Previous experience of working in an administrative role, preferably in a healthcare setting.
- Excellent verbal and written communication skills, with the ability to communicate effectively with staff of all levels.
- Organisational skills and a keen eye for accuracy and detail.
- Ability to work using your own initiative, but also as part of a team.
What We Offer
- A friendly and supportive working environment.
- Excellent holiday entitlements, including 27 days + bank holidays rising to 33 after 10 years' service (pro rata).
- Staff support, health and wellbeing opportunities, and other employee benefits.
