Service Advisor
2 weeks ago
Job Summary:
We are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our client's service department.
Key Responsibilities:
- Provide exceptional customer service to clients, responding to their queries and concerns in a timely and professional manner.
- Work closely with the service team to ensure that all vehicles are serviced to the highest standards, meeting or exceeding customer expectations.
- Manage and maintain accurate records of customer interactions, service history, and vehicle maintenance.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling services to customers.
- Stay up-to-date with industry developments and best practices, ensuring that our client's service department remains competitive and efficient.
Requirements:
- Proven experience as a Service Advisor in a similar industry or role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Basic knowledge of vehicle maintenance and repair, with a willingness to learn and develop skills.
What We Offer:
Our client offers a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
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