IT Support Professional

6 days ago


Stevenage, Hertfordshire, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time
Detailed Job Description
  • Responsibilities:
    • Managing Exchange servers, including mailbox databases, connectors, and transport rules.
    • Monitoring and optimising Exchange server performance and security.
  • Exchange Server Administration:
    • Supporting Skype for Business services, including setup, configuration, and troubleshooting.
    • Managing user accounts, presence, and conferencing features.
  • Blackberry Administration:
    • Providing Blackberry Enterprise Server (BES) administration and support.
    • Performing root cause analysis for recurring issues and implementing preventive measures.
  • Security and Compliance:
    • Implementing and enforcing security policies and controls for messaging platforms.
    • Participating in security audits and ensuring compliance with regulatory requirements.
    • Monitoring for and responding to security incidents related to messaging systems.
  • Required Skills and Qualifications:
    • Proven experience in administering Microsoft Exchange (2013/2016/2019) and Skype for Business.
    • Familiarity with Blackberry Enterprise Server (BES) administration (desired).


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