Branch Administrator
2 months ago
About Shipways
Shipways is a leading estate agency and property services provider in the UK, part of the Connells Group. We operate under 11 different trading names, offering a range of services including residential sales and lettings, new homes, mortgage services, surveying, conveyancing, and more.
Job Summary
We are seeking a highly motivated and organized Branch Administrator to support our fantastic team in a busy customer-facing environment. As a Branch Administrator, you will take ownership of office administration, accurately and efficiently, and in a professional manner.
Key Responsibilities
- Support the sales team with administrative duties, including uploading property details onto major property portals.
- Deal with customer enquiries, both in branch and over the phone.
- Ensure office expenditure is maintained within budgeted levels.
Requirements
- Preferably experience as an Administrator/Secretary or similar role.
- Customer-focused and comfortable in a client-facing role.
- Resilient, positive, numerate, and detail-oriented.
- Organized and able to prioritize workload in a fast-paced environment.
- Keen interest in learning and keeping up to date with industry changes.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
About the Role
This is an exciting opportunity to join a dynamic team and contribute to the success of Shipways. As a Branch Administrator, you will play a vital role in supporting the sales team and ensuring the smooth operation of the office.
What We Offer
- Industry-leading training and development opportunities.
- Demonstrable career ladder.
- Opportunities for progression.
- A supportive, rewarding, and fun environment.
- Team incentives.
- Understanding of operations within an estate agency business.
Equal Opportunities Employer
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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