German and French Speaking IT Service Provider

16 hours ago


Redcar, Redcar and Cleveland, United Kingdom Verus Recruitment Full time
Job Summary

We are seeking a highly skilled Support Specialist to join our client's dynamic support team. As a Support Specialist, you will provide expert technical support to customers, troubleshooting and resolving issues with the company's proprietary software and digital ecosystem. With a focus on delivering exceptional customer service, you will work closely with a small, dedicated team to ensure customer satisfaction and act as a brand ambassador for the company.

Key Responsibilities
  • Deliver professional, courteous support to customers, resolving technical inquiries efficiently
  • Conduct product setup and training sessions for new customers
Requirements
  • Fluency in French and German (spoken and written)


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