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Administrative Officer

2 months ago


Glasgow, Glasgow City, United Kingdom Venesky Brown Full time
Job Title: Administrative Officer

Venesky-Brown's client, a public sector organisation in Glasgow, is seeking an Administrative Officer to provide casework and administrative support for an initial 4-month contract with potential to extend. The role will be based onsite with the option to work hybrid after the initial 4 weeks.

Key Responsibilities:

  • Providing casework and administrative support to ensure the effective operation of the jurisdiction.
  • Carrying out the administration of cases, including registration of applications and case management processes.
  • Responding to enquiries by mail, email, and telephone on all aspects of applications.
  • Seeking and confirming the availability of organisation members and arranging hearings at venues.
  • Ensuring case papers are issued to all parties and organisation members within required timescales.
  • Providing advice on casework procedures and assisting in collating monthly and quarterly statistics.
  • Providing general administration, including support for corporate functions such as event organisation and members training.
  • Embracing the multi-functioning initiative across the organisation's jurisdictions.
  • Working closely with the operational support team to maximise efficiencies using Continuous Improvement tools.

Requirements:

  • Competent in answering queries and providing consistent and reliable advice.
  • Ability to work within a team with regular management support and be responsible for own time management.

About the Role:

This is an exciting opportunity to join a public sector organisation in Glasgow and contribute to the effective operation of the jurisdiction. If you have the skills and experience required, we encourage you to apply for this role.