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Senior Insights Manager
1 month ago
As a Senior Insights Manager at Simply Business, you will be part of a pioneering Customer Insights team that puts the customer at the centre of decision making and business strategy. Your role will involve taking on the strategic leadership and practical management of complex Insight Programmes, from identifying business needs to research design and implementation, and finally undertaking analysis and insights crafting.
Key Responsibilities:
- Develop and implement Insight Programmes to surface rich customer insight and actionable recommendations.
- Propose and deliver proactive work to address emerging business challenges and support the longer-term customer strategy.
- Promote the use and value of Insight Programmes and the wider Customer Insight team.
- Actively contribute to company social, environmental, and DEI goals.
Requirements:
- Advanced quantitative and qualitative research and project management skills.
- Self-starter and team player with a proactive and driven mindset.
- Compelling storyteller with strong influencing and stakeholder management skills.
- Proven track record of interpreting data and information to craft strong insights and translate them into actionable business recommendations.
We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.
