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Retail Sales Associate

2 months ago

Darlington, Darlington, United Kingdom Screwfix Full time

About the Role

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Screwfix. As a Retail Assistant, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers in finding products, answering questions, and providing product information.
  • Maintain a high level of product knowledge and stay up-to-date with new products and promotions.
  • Work collaboratively with the sales team to achieve sales targets and provide a seamless shopping experience.
  • Contribute to maintaining a clean and organized store environment, adhering to health and safety standards.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment with a team-oriented culture.
  • Discounts on Screwfix and B&Q products.
  • Excellent training and development programs to help you succeed in your role.

Requirements

  • Excellent communication and interpersonal skills.
  • A positive and proactive attitude, with a willingness to learn and adapt to new situations.
  • Ability to work effectively in a fast-paced environment and meet sales targets.
  • Basic math skills and accuracy when handling cash and operating a till.

Working Hours

Our Retail Assistants work a variety of shifts, including weekends and bank holidays. We offer a range of benefits, including a competitive salary, discounts on products, and opportunities for career development.