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Technical Service Advisor

2 months ago

Wednesbury, Sandwell, United Kingdom InstaStaff Full time

InstaStaff is currently recruiting for a Technical Service Advisor to join a leading manufacturing and distribution company on a temporary to permanent basis.

As a Technical Service Advisor, you will provide technical support to customers, adding value in the delivery of the company's sales and service targets.

This is a great opportunity to join a growing market-leading company and progress and grow as an individual.

The duties of the Technical Service Advisor will be:

  • Providing after-sales technical support to customers on a daily basis
  • Providing technical support to external and internal teams
  • Supporting UK and export customers
  • Maintaining customer service relating to design functioning within timeframes and company standards
  • Dealing with administration regarding technical manuals and price books
  • Providing assistance and advice regarding company products, plans, designs, and quotes to managers and clients
  • Logging and raising quotes
  • Sending out drawings to clients for approval
  • Attending site visits

The ideal Technical Service Advisor will have:

  • Previous experience within a technical role
  • Experience within customer service
  • The ability to communicate with people of all levels

The salary for the Technical Service Advisor will be £13.74 per hour/£25,000 per annum.

The hours of work for the Technical Service Advisor are Monday – Friday, 9am – 5pm.