Administrative Support Specialist | Spire Methley Park
4 weeks ago
About the Role
As a Bank Receptionist at Spire Healthcare, you will provide exceptional customer service to patients and consultants, exceeding their expectations. You will work in a dynamic environment, operating within established policies and procedures, and ensuring a positive memorable first impression for our patients.
Key Responsibilities
- Welcome, register, and direct patients and consultants in a warm, professional, and caring manner.
- Ensure sensitive information is handled in accordance with legislative and company policies, agreeing and conforming to accurate data entry.
- Maintain confidentiality of all information related to patients, consultants, and staff.
- Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or inquiries are responded to in a timely manner.
- Perform various administrative tasks, including registering patients, making follow-up appointments, and updating patient records.
- Contribute to the general cleanliness and smooth running of all reception areas.
- Ensure familiarity with company hospital policies and procedures, including manual handling and fire procedures.
Requirements
While no formal qualifications are required, you must be able to communicate clearly with other members of staff and patients. Your personal appearance must be of a high standard, expected in a professional healthcare environment.
We offer a range of benefits, including competitive rates, free uniform, and access to Spire Healthcare pension.
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