Senior Credit Control Manager
1 month ago
We are seeking a highly skilled and experienced Senior Credit Control Manager to join our team at Anthem Management. As a key member of our Block Management department, you will play a crucial role in ensuring the timely collection of ground rent and service charge from our clients.
About the Role:
- You will be responsible for managing and overseeing a team of up to 8 associates to ensure delivery of exemplary customer service in a timely fashion.
- Develop and implement consistent policies and procedures that promote efficiency and accuracy across the business line.
- Collaborate with Property Managers to resolve leaseholder queries and outstanding maintenance issues.
- Liaise with solicitors to recover debts and monitor performance on individual cases.
- Analyze and summarize financial data to provide debt level reporting across the Anthem portfolio.
- Prepare bespoke reports for clients on arrears and property performance.
Your Skills and Experience:
- Proven experience in credit control, preferably within the property management sector.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Familiarity with finance and administration systems.
What We Offer:
- A competitive salary of £55,000 - £65,000 per annum, depending on experience.
- A dynamic and supportive working environment.
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