Senior Credit Control Manager

1 month ago


Leeds, Leeds, United Kingdom Anthem Management Full time
Job Overview

We are seeking a highly skilled and experienced Senior Credit Control Manager to join our team at Anthem Management. As a key member of our Block Management department, you will play a crucial role in ensuring the timely collection of ground rent and service charge from our clients.

About the Role:

  • You will be responsible for managing and overseeing a team of up to 8 associates to ensure delivery of exemplary customer service in a timely fashion.
  • Develop and implement consistent policies and procedures that promote efficiency and accuracy across the business line.
  • Collaborate with Property Managers to resolve leaseholder queries and outstanding maintenance issues.
  • Liaise with solicitors to recover debts and monitor performance on individual cases.
  • Analyze and summarize financial data to provide debt level reporting across the Anthem portfolio.
  • Prepare bespoke reports for clients on arrears and property performance.

Your Skills and Experience:

  • Proven experience in credit control, preferably within the property management sector.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Familiarity with finance and administration systems.

What We Offer:

  • A competitive salary of £55,000 - £65,000 per annum, depending on experience.
  • A dynamic and supportive working environment.


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