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CRM Project Lead

2 months ago

London, Greater London, United Kingdom meraki talent ltd Full time

Job Summary: Meraki Talent Ltd is seeking an experienced CRM Project Lead to lead the sourcing and implementation of a new CRM solution.

About the Role: As a CRM Project Lead, you will be responsible for conducting a detailed analysis of CRM needs, working closely with stakeholders across the business. You will define project scope, objectives, and deliverables, ensuring alignment with business goals.

Key Responsibilities:

  • CRM Needs Analysis: Conduct a thorough analysis of CRM requirements, identifying areas for improvement and opportunities for growth.
  • Project Planning: Define project scope, objectives, and deliverables, ensuring alignment with business goals and objectives.
  • Candidate Selection: Research, evaluate, and lead the selection of the best-fit CRM solution and implementation partner.
  • Implementation and Configuration: Oversee the CRM configuration, integration, and data migration from legacy systems.
  • Project Management: Manage the project timeline, budget, and risk while ensuring effective user training and adoption.

Desired Background:

  • Project Management Experience: Proven experience as a Project Manager, with a focus on CRM implementation.
  • CRM Knowledge: Strong knowledge of CRM systems and technology integration.
  • Leadership Skills: Excellent project management skills, with a track record of delivering on time and within budget.
  • Stakeholder Engagement: Ability to engage and influence senior stakeholders across various functions.
  • Results-Oriented: Hands-on approach, willing to drive results and ensure smooth system adoption.