Hospitality Professional

5 days ago


Cheltenham, Gloucestershire, United Kingdom Heartwood Inns Full time

Waiter/Waitress

We're looking for talented individuals to join our dynamic front-of-house team at Heartwood Collection, a multi-award-winning hospitality group.

As a Waiter/Waitress, you'll be part of a close-knit team that prides itself on delivering exceptional guest experiences in our cozy pubs and atmospheric brasseries.

Our commitment to seasonality, people development, and community engagement sets us apart from others in the industry.

What We Offer:

  • Packages based on National Living Wage, including TRONC, which is calculated from the previous 6 months' site average.
  • Flexible full-time and part-time hours to suit your needs.
  • Stepping Stones - Our industry-leading training and development platform, supporting progression for those who want it.
  • Employee Assistance Program with Hospitality Action.
  • Instant access to pay earned through EarlyPay.
  • Enhanced Maternity & Paternity package.
  • Refer a Friend Bonus up to £1500.
  • 50% off food at any Heartwood Inns or Brasserie Blanc.
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount.
  • 10% off company gift cards.
  • A thoughtful gift to celebrate your birthday.
  • Long Service Recognition Awards.
  • The Pantry – 100's of retailers and experience discounts through Reward Gateway.
  • Cycle to Work Scheme.

The Ideal Candidate:

  • Must have great interpersonal skills and a vibrant personality.
  • Ability to be flexible and maintain high standards across the front of house.
  • Be a real team player, it is essential that you are a true people person.
  • Have great attention to detail and impeccable standards.
  • Be totally customer and service-focused, providing an exceptional guest experience.

Our Investment in Your Development:

Heartwood Collection has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs.

We're excited about the opportunities this growth will create, and we hope you are too It's a great chance for you to take the next step in your career and develop with us through our unique 'Stepping Stones' training and development programme.

Heartwood Collection is a Multi-Award-Winning Hospitality Group:

  • Sunday Times Best Places to Work winner 2024.
  • Double winner at the Publican Awards 2024.
  • R200 - SRA 3 star rated.


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