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Service Delivery Expert

1 month ago

Liverpool, Liverpool, United Kingdom Forward Role Full time
Job Description

Forward Role is seeking a Service Delivery Expert to join their team in Liverpool city centre. This is a non-technical role where you\u0027ll focus on service delivery and change management.

  • Hybrid and flexible working arrangements are available.
  • The salary is up to £30,000 DOE, plus benefits including bonuses.
  • You\u0027ll have the opportunity to work with one of the UK\u0027s largest investment providers.

As a Service Delivery Expert, you\u0027ll be responsible for delivering exceptional service to clients. You\u0027ll work closely with the team to identify areas for improvement and implement changes to enhance service delivery.

Key responsibilities include:

  • Developing and implementing service delivery strategies
  • Collaborating with the team to identify and resolve service delivery issues
  • Providing excellent customer service and support

Requirements:

  • Proven experience in service delivery and change management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

Forward Role is an equal opportunities employer and welcomes applications from all qualified candidates. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.