Customer Service Coordinator

3 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Full time
Customer Service Coordinator Opportunity

An exciting opportunity has arisen for a skilled Customer Service Coordinator to join our team at Randstad Business Support.

We are seeking a professional with excellent communication skills to provide top-notch customer care to patients and healthcare professionals. As a Customer Service Coordinator, you will be responsible for:

  • Providing exceptional customer service via phone, email, and internal database management
  • Stock checking and arranging patient deliveries
  • Troubleshooting feeding pumps and resolving customer queries
  • Communicating with internal and external stakeholders
  • Managing daily workload and prioritizing tasks

We offer a competitive pay rate of £13 per hour, with opportunities for overtime and additional benefits. Our team works in an open-plan office with a modern building, and we provide a 3-month training program for new team members.

Key responsibilities include:

  • Providing customer care to patients and healthcare professionals
  • Managing patient deliveries and stock levels
  • Resolving customer queries and troubleshooting feeding pumps
  • Communicating with internal and external stakeholders
  • Managing daily workload and prioritizing tasks

Requirements include:

  • Experience in customer service (preferred but not essential)
  • IT proficiency and ability to use two monitors
  • Professional telephone manner and ability to multitask
  • Able to drive or reach site with ease

We are an equal opportunities employer and welcome applications from all qualified candidates. Apply now to join our team and make a difference in the lives of our patients.



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