Customer Service Coordinator
3 weeks ago
An exciting opportunity has arisen for a skilled Customer Service Coordinator to join our team at Randstad Business Support.
We are seeking a professional with excellent communication skills to provide top-notch customer care to patients and healthcare professionals. As a Customer Service Coordinator, you will be responsible for:
- Providing exceptional customer service via phone, email, and internal database management
- Stock checking and arranging patient deliveries
- Troubleshooting feeding pumps and resolving customer queries
- Communicating with internal and external stakeholders
- Managing daily workload and prioritizing tasks
We offer a competitive pay rate of £13 per hour, with opportunities for overtime and additional benefits. Our team works in an open-plan office with a modern building, and we provide a 3-month training program for new team members.
Key responsibilities include:
- Providing customer care to patients and healthcare professionals
- Managing patient deliveries and stock levels
- Resolving customer queries and troubleshooting feeding pumps
- Communicating with internal and external stakeholders
- Managing daily workload and prioritizing tasks
Requirements include:
- Experience in customer service (preferred but not essential)
- IT proficiency and ability to use two monitors
- Professional telephone manner and ability to multitask
- Able to drive or reach site with ease
We are an equal opportunities employer and welcome applications from all qualified candidates. Apply now to join our team and make a difference in the lives of our patients.
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