Senior Solution Architect

4 weeks ago

London, Greater London, United Kingdom CloudFlare Full time
Job Title: Senior Solution Engineer

Cloudflare is seeking a highly skilled Senior Solution Engineer to join our team. As a key member of our account team, you will be responsible for delivering timely and organized onboarding for customers, ensuring they see the full value in Cloudflare's products, and advising on technical best practices.

Key Responsibilities:
  • Deliver exceptional customer experience through timely and organized onboarding, ensuring customers see the full value in Cloudflare's products.
  • Advise on technical best practices to customers, ensuring they get the most out of Cloudflare's solutions.
  • Contribute to the success of the CSE organization through knowledge-sharing activities, such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices.
  • Collaborate with Cloudflare teammates to drive customer success and growth.
Requirements:
  • 7-9 years of prior post-sales customer relationship management experience.
  • Deep understanding of how the internet works and the desire to expand that knowledge.
  • Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust.
  • Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.
  • Ability to manage a project, work to deadlines, and prioritize between competing demands.
Preferred Qualifications:
  • Understanding of, or experience with, regulatory requirements such as PCI DSS, HIPAA, and SOC-2.
  • Fluent English and one other European language.

Cloudflare is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment for all employees. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.

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