Vehicle Repair Efficiency Manager

5 days ago


Bury St, Suffolk, United Kingdom ACTIVATE GROUP LIMITED Full time
Job Title: Vehicle Repair Efficiency Manager

Location: Mildenhall, UK

About the Role

We are seeking an experienced Vehicle Repair Efficiency Manager to join our team at Activate Group Limited. The ideal candidate will have a strong understanding of vehicle repair processes and be able to work effectively in a fast-paced body shop environment.

Responsibilities
  • Develop and implement efficient repair processes to maximize productivity and minimize downtime.
  • Work closely with Bodyshop Managers to ensure effective capacity planning and meet customer service level agreements (SLAs) and site key performance indicators (KPIs).
  • Manage customer complaints and provide comprehensive explanations for warranty claims.
  • Monitor and analyze repair data to identify areas for improvement.
Requirements

To be successful in this role, you will need:

  • A strong background in vehicle repair or a related field.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team environment.
  • A basic salary of approximately £45,000 per annum, plus bonus opportunities and great benefits.
About Us

Activate Group Limited is a leading provider of accident repair services, working with some of the UK's largest fleets and insurance companies. We offer a competitive package including a generous holiday allowance, annual performance bonus, and opportunities for career progression.



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