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Service Engineer

2 months ago

Uxbridge, United Kingdom Nationwide Platforms Full time
About the Role

We are seeking a skilled and experienced Service Engineer to join our team at Nationwide Platforms. As a key member of our workshop operations, you will play a vital role in ensuring the safe and efficient maintenance of our powered access equipment.

Key Responsibilities
  • Support the Senior Service Engineer in the effective management of the depot workshop, ensuring seamless operations and high-quality service delivery.
  • Conduct thorough pre-delivery inspections (PDI) of machines at client premises and at the depot, adhering to manufacturer specifications, company policies, and regulatory requirements.
  • Repair and maintain equipment at the depot or on-site, guaranteeing conformance with manufacturer specifications and company policies.
  • Perform planned maintenance activities, including maintaining the appearance of the fleet to corporate standards.
  • Hand over machines to customers, providing comprehensive training on safe operation and usage.
  • Act as an ambassador for Nationwide Platforms, delivering exceptional customer care and maintaining a professional demeanor at all times.
  • Accurately complete relevant paperwork, including engineer's reports, off-hire documents, and service sheets.
  • Update systems on machine status changes, ensuring accurate records and efficient workflow.
Requirements
  • Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
  • Experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding.
  • Mature outlook, with the ability to prioritize tasks and work effectively under pressure.
  • Understanding of the importance of excellent customer service.
About Nationwide Platforms

Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of over 13,000 machines from a network of 30 depots across the country. We also boast the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the access industry.

Nationwide Platforms is part of Loxam, the largest equipment rental company in Europe.