Cafe Bar Team Lead
4 weeks ago
Job Title: Cafe Bar Manager
Location: York
Job Type: Full-time
Hours: 40 hours per week
Rate of Pay: £ per hour
About the Role:
We are seeking a highly motivated and experienced Cafe Bar Manager to join our team at Bannatyne. As a Cafe Bar Manager, you will be responsible for overseeing the daily operations of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
Key Responsibilities:
- Supervise and coordinate the activities of cafe bar staff, including scheduling, training, and performance management.
- Foster a positive and collaborative team environment, promoting professional growth and development.
- Provide exceptional customer service and ensure all staff do the same, handle customer inquiries, complaints, and feedback professionally.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimizing waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Develop strategies to improve customer satisfaction.
- Manage the cafe bar budget, controlling costs and maximizing profits.
- Maintain cleanliness and organization of the cafe bar, ensuring all areas meet Bannatyne's high standards.
- Handle cash transactions, manage tills, and ensure accurate financial records are maintained.
- Assist in planning and executing promotional activities to attract members and increase sales.
Requirements:
- Proven experience in a cafe or management role within the hospitality or food and beverage industry.
- L2 Food Safety and Hygiene Certificate.
- Excellent customer service and interpersonal skills.
- Strong leadership and team management abilities.
- Good financial acumen and experience with budget management.
- Knowledge and experience of health and safety regulations.
- Ability to work under pressure and manage multiple tasks.
- Proactive and results-driven, highly organized with a strong attention to detail.
- Flexible and able to adapt to changing priorities and strong problem-solving skills.
- Ability to work flexible hours, including weekends and holidays.
What We Offer:
- B-fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years of service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-being, and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
Why Bannatyne?
At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development and a supportive team culture.
As a Cafe Bar Manager, you will have the opportunity to lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations.
If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family.
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