Customer Insight Lead

3 days ago


Edinburgh, Edinburgh, United Kingdom DriverReviews Full time £32,000 - £36,000
About Us:
DriverReviews is a pioneering platform that empowers consumers to make informed purchasing decisions by leveraging genuine reviews from verified motorists. Our mission is to simplify the online shopping experience for millions of consumers worldwide.

Job Summary:
We're seeking a skilled User Researcher to join our team and drive customer-centric product development. As a User Researcher at DriverReviews, you'll conduct in-depth research to understand customer behavior and preferences, informing strategic decisions that enhance our products and services.

Key Requirements:
  • Bachelor's degree in a relevant field, such as human-computer interaction, cognitive science, or statistics.
  • Minimum 2 years of commercial experience as a User Researcher, preferably in an agency or client-side setting.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with customers and stakeholders.

Compensation and Benefits:

We offer a competitive salary of £32,000 - £36,000 per annum, along with a comprehensive benefits package, including pension provision, discretionary annual bonus, and free counselling service and mental health support.



  • Edinburgh, Edinburgh, United Kingdom Blend360 Full time

    Job SummaryAs a Lead Data Insights Specialist at Blend360, you will be responsible for driving high delivery standards and innovation in our company. You will use data analytics and machine learning to conduct in-depth analysis, uncover actionable insights, and report your findings to stakeholders in a clear and relevant manner.Key ResponsibilitiesData...


  • Edinburgh, Edinburgh, United Kingdom Northampton Business Directory Full time

    Job OverviewWe are looking for a Home-Based Customer Insights Specialist to join our team at Northampton Business Directory. This is an exciting opportunity to participate in nationwide and local paid Focus Groups and Market Research assignments.Compensation: £55 - £120 per 1 hour session and £250 - £700 for multi-session studiesAbout the RoleAs a Client...


  • Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time

    About this roleAs a key member of the Scottish Widows Intermediary Wealth Distribution teams, you will play a lead supporting role using data and insight to drive business growth.Job SummaryWe are seeking an experienced data analyst to join our team as a Wealth Insights Strategist. In this role, you will be responsible for delivering high-quality insights...


  • Edinburgh, Edinburgh, United Kingdom Experis - ManpowerGroup Full time

    Job Description:Experis - ManpowerGroup is looking for a highly skilled Business Insight Analyst to join our team. In this exciting role, you will be responsible for uncovering key insights from user engagement data, driving business decisions, and supporting the development of new product features.About the Role:- Collaborate with our team to analyze user...


  • Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a skilled Data Insights Strategist to join our team at Lloyds Banking Group. As a key member of our Insurance, Pensions and Investments (IP&I) platform, you will play a critical role in shaping our data-driven strategy.Key ResponsibilitiesWork closely with Lead Solution Architects to develop and implement a long-term Insights...


  • Edinburgh, Edinburgh, United Kingdom The Behavioral Economics Group Full time

    Company Overview:">The Behavioural Economics Group is a leading organisation in the field of behavioural insights, working to boost revenue and improve customer experience for HMRC.">About the Role:">We are seeking Behavioural Insights and Trials Advisors to join our team, working on a range of projects across different subject areas, including debt recovery...


  • Edinburgh, Edinburgh, United Kingdom Lusona Consultancy (group) Limited Full time

    Financial Planning and Analysis Leadership RoleLusona Consultancy (group) Limited is looking for a highly skilled Financial Planning and Analysis Manager to lead our financial planning and analysis function in Edinburgh. As a senior member of the team, you will play a crucial role in shaping the financial direction of the organization.This exciting...


  • Edinburgh, Edinburgh, United Kingdom Lane Clark & Peacock LLP. Full time

    We are seeking a highly skilled Energy Insights Research Specialist to join our Residential Energy Research team at Lane Clark & Peacock LLP. This exciting opportunity will allow you to become an international expert in the energy transition, working with a supportive and collaborative team.Key ResponsibilitiesDevelop and manage leading-edge research on...


  • Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time

    At Lloyds Banking Group, we're seeking a talented Performance Insights Manager to join our team. In this exciting role, you'll play a key part in helping us drive business growth through data-led decision making.About the RoleThis is an excellent opportunity for someone who's passionate about working with data to deliver insights that inform business...


  • Edinburgh, Edinburgh, United Kingdom DriverReviews Full time

    About UsDriverReviews is a leading review platform dedicated to helping consumers make informed purchasing decisions. We're passionate about delivering exceptional user experiences and are committed to innovation and excellence in all aspects of our business.The OpportunityWe're seeking a skilled User Researcher to join our team and contribute to our mission...


  • Edinburgh, Edinburgh, United Kingdom ACS Performance Full time

    We're seeking a highly skilled Financial Insights Expert to join our team at ACS Performance. In this role, you'll work closely with other analysts to extract, collate, and audit data for various reports. Your expertise in Power BI Desktop and Report Builder will enable you to create and maintain reports efficiently.Key Responsibilities:Monthly reporting is...


  • Edinburgh, Edinburgh, United Kingdom DriverReviews Full time £32,000 - £36,000

    The OpportunityWe are seeking an experienced User Researcher to join our team in Edinburgh. As a User Researcher at DriverReviews, you will play a crucial role in shaping our understanding of customer needs and driving informed decisions that enhance our products and services.Key responsibilities include engaging directly with customers, designing and...


  • Edinburgh, Edinburgh, United Kingdom Financial Conduct Authority Full time

    About the RoleThe Head of Regulatory Insights will be responsible for leading the development and implementation of our regulatory insights framework. This includes analysing complex data sets to identify trends and patterns that inform our regulatory decision-making.You will work closely with our stakeholders across the business to provide advice on further...


  • Edinburgh, Edinburgh, United Kingdom Lloyds Bank plc Full time

    Data Analytics Leadership OpportunityLloyds Banking Group is seeking a seasoned Data Analytics leader to join our team as a Senior Manager of Data Insights. This role offers an exciting chance to drive business growth through data-driven decision making, working closely with stakeholders across the organisation. As a key member of our team, you will be...


  • Edinburgh, Edinburgh, United Kingdom Shoosmiths Full time

    The role of Data Insights Director at Shoosmiths requires a strategic thinker to oversee the collection, analysis, and interpretation of data to drive business value.This individual will develop and implement data analytics strategies, manage a team of data professionals, and ensure that data is accurate, complete, and secure.Key responsibilities include...


  • Edinburgh, Edinburgh, United Kingdom European Tech Recruit Full time

    Technical Insight AnalystA European Tech Recruit research position is available for a recent graduate with experience in technical projects or project development. This role involves tracking global technology trends, analyzing industry developments focusing on knowledge graphs, large language models, and NLP.About the RoleThis is a full-time position...


  • Edinburgh, Edinburgh, United Kingdom TEKsystems Full time

    Data Science OpportunitiesWe are seeking a talented Data Scientist to join our team in Edinburgh. As a key member of our finance performance and insights unit, you will have the opportunity to work on exciting projects, drive business growth, and develop your skills in data science and analytics.Your main responsibilities will include building predictive and...

  • Data Insight Manager

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom TSB Bank Full time

    About TSB BankAt TSB Bank, we empower our customers and communities with financial confidence. Our team members make a real difference in their careers, the business, and the wider community.We seek an individual passionate about data interrogation who can effectively present this data. You will impact the business by collaborating with stakeholders from...


  • Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time

    Job SummaryWe are seeking an experienced Senior Data Insights Specialist to join our team in Edinburgh. As a key member of our Intermediary Wealth Distribution team, you will play a crucial role in delivering data-driven insights to support business growth and customer satisfaction.About the RoleThis is an exciting opportunity to work with a diverse range of...


  • Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time

    About the Role:We are seeking an experienced Branch Data Insights Specialist to join our team at Lloyds Banking Group.The successful candidate will work closely with Consumer Relationships to deliver our branch strategy, focusing on analyzing and interpreting data from various sources to produce actionable insights that inform decision making and drive...