Customer Insight Lead
3 days ago
DriverReviews is a pioneering platform that empowers consumers to make informed purchasing decisions by leveraging genuine reviews from verified motorists. Our mission is to simplify the online shopping experience for millions of consumers worldwide.
Job Summary:
We're seeking a skilled User Researcher to join our team and drive customer-centric product development. As a User Researcher at DriverReviews, you'll conduct in-depth research to understand customer behavior and preferences, informing strategic decisions that enhance our products and services.
Key Requirements:
- Bachelor's degree in a relevant field, such as human-computer interaction, cognitive science, or statistics.
- Minimum 2 years of commercial experience as a User Researcher, preferably in an agency or client-side setting.
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers and stakeholders.
Compensation and Benefits:
We offer a competitive salary of £32,000 - £36,000 per annum, along with a comprehensive benefits package, including pension provision, discretionary annual bonus, and free counselling service and mental health support.
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