Leadership Opportunity: Experienced Coffee Shop Manager Wanted

1 day ago


Cambridge, Cambridgeshire, United Kingdom OneRetail Full time

We're seeking an exceptional individual to lead our coffee shop team as a seasoned manager. As part of OneRetail, you'll be responsible for delivering world-class customer service and managing day-to-day operations with finesse.

Key Responsibilities
  • Team Leadership: Supervise and motivate your team to ensure impeccable food quality and exceptional customer experiences.
  • Operational Excellence: Oversee the efficiency of in-unit operations, manage inventories, monitor budgets, and implement action plans to drive success.
  • Communication: Regularly communicate with your line manager to track key performance indicators (KPIs) and targets.
  • Brand Representation: Represent OneRetail and maintain a positive brand image through consistent quality and service.
  • Service Innovation: Identify opportunities for new service concepts to drive sales and stay ahead of the competition.
  • Customer Service: Liaise between customers and internal teams to ensure seamless interactions and exceed customer expectations.
  • Training and Development: Support and train your team members to excel in their roles and promote a culture of continuous learning.
  • Health and Safety: Implement and review Health & Safety standards to ensure compliance across all catering and service teams.
Requirements
  • Passion for Food and Customer Service: A genuine enthusiasm for providing great-tasting food and exceptional customer experiences is essential.
  • Management Experience: A minimum of two years of management experience within a similar sector or industry is required.
  • Team Management: Proven ability to manage teams effectively in a similar role.
  • Financial Acumen: Strong financial skills are necessary for budget management and cost control.
  • Communication and Organizational Skills: Excellent communication and organizational skills are vital for success in this role.
  • Ambition and Motivation: An ambitious and motivated individual who is always looking to upskill and advance in their career.
What We Offer

As a member of our team, you can expect competitive pay (£40,000 - £55,000 per annum, depending on experience), comprehensive benefits, and unrivaled opportunities for learning and development. Join us to grow your career with OneRetail and contribute to feeding people, fueling progress, and forging connections in around 6,000 venues across the UK.



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