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Operations Management Lead

2 months ago

York, York City, United Kingdom Cast UK Limited Full time

Job Summary:

Cast UK Limited is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day management of our Operations function, driving continuous improvement initiatives, and enhancing processes and procedures.

Key Responsibilities:

  • Oversee the day-to-day management of the Operations function, ensuring seamless execution of team processes and tasks.
  • Develop, implement, and maintain adherence to the Operations budget, identifying opportunities to reduce costs while maintaining high customer satisfaction levels.
  • Manage Operations budgets, leading to cost savings and efficiency improvements.
  • Lead the service delivery team by managing conflicts, resolving technical issues, and ensuring efficient execution of team processes and tasks.
  • Drive continuous improvement initiatives, enhancing processes and procedures to meet the evolving needs of the business.
  • Establish and monitor KPIs to drive efficiency improvements, ensuring alignment with business objectives.
  • Attract, develop, and retain a high-performing team through strategic hiring, training, development, coaching, mentoring, and performance management.

Ideal Candidate:

We are looking for a seasoned Operations professional with a strong background in engineering environments and a proven track record of people management. The ideal candidate will have experience in implementing and developing KPIs, managing field-based employees, and driving cost savings and efficiency improvements.

About Cast UK Limited:

Cast UK Limited is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Our team of specialist consultants has a professional background specific to their recruiting sector, enabling us to place individuals from trainee through to main board. We specialize in HR, Procurement, Buying, Supply Chain, and Logistics recruitment, and we are committed to delivering exceptional results for our clients.