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Parts Sales Executive

2 months ago


Portsmouth, Portsmouth, United Kingdom Harwoods Ltd Full time
About the Role

We are seeking a highly motivated and results-driven Parts Sales Executive to join our team at Harwoods Ltd. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in the automotive industry.

Key Responsibilities
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Accurately identify and recommend parts to meet customer sales requirements.
  • Utilize product promotions and sales strategies to achieve specific targets and revenue objectives.
  • Identify and leverage potential sales opportunities within the customer base.
  • Maintain up-to-date product knowledge and awareness of competitor activity.
  • Provide timely and effective communication to customers on their credit status and order progress.
  • Collaborate with the sales team to achieve sales targets and provide a joined-up approach to sales.
  • Handle incoming calls and customer enquiries in a professional and courteous manner.
  • Ensure the accurate and efficient use of all systems to search and order parts.
  • Complete all required documentation accurately and promptly.
Requirements
  • A proven track record in building strong relationships and achieving sales targets in a B2B environment.
  • Confident and capable communicator with experience of selling in a fast-paced and/or telesales environment.
  • Passion for providing a great customer service experience.
  • Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders.
  • A team player with the drive and determination to achieve individual and sales targets on a weekly and monthly basis.
  • Excellent attention to detail and accurate record-keeping.
  • IT literate, preferably with a good working knowledge of MS Excel.
  • A passion for the automotive industry.
About Us

Harwoods Ltd is a values-led, family-owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement. We operate across 6 counties in the South East of England, representing a range of brand partners including Bentley, McLaren, and Volkswagen Group.

We are committed to promoting Inclusion for All and believe that diversity plays an important role in the success of our business. We offer a motivating and inclusive workplace in which talent is truly recognised and rewarded.