Credit Controller Specialist

3 weeks ago


Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

About the role:

Churchill Estates Management is seeking a diligent Credit Controller to join its accounts and finance team at Head Office in Ringwood. As a key member of the team, you will contact customers and homeowners when payments are overdue to settle their accounts.

The ideal candidate should have excellent communication skills, particularly when dealing with sensitive situations. You will discuss account terms, negotiate repayment plans if necessary, and handle administrative duties.

This role involves telephone and written correspondence, requiring a professional and polite demeanor to manage expectations, meet customer needs, and drive business results.

You will be responsible for handling challenging situations, often liaising with Solicitors to pass on unrecoverable debt. Our preferred candidate has good experience in Accounts and Finance, preferably as a Credit Controller.

A minimum of one year's experience in B2C credit control is essential, with a proven track record of recovering aged debt balances. We seek someone who can establish and maintain good client relationships through various communication channels, manage expectations, and make sound decisions under pressure.

We offer competitive salary (£35,000 - £40,000), 24 days holiday, plus Bank Holidays, an extra day off on your birthday, and more.



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