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Operations Manager
2 months ago
About the Role:
Nuffield Health is seeking an experienced Duty Manager to join our team at our Weston-super-Mare Fitness and Wellbeing Club. As a key member of our operations team, you will be responsible for ensuring the smooth running of our club, providing exceptional customer service, and leading our colleagues to deliver high-quality standards.
Key Responsibilities:
- Club Operations: Oversee the day-to-day operations of the club, ensuring a safe and welcoming environment for members.
- Customer Service: Provide excellent customer service, building rapport with members, and seeking opportunities to upsell and cross-sell our services.
- Team Leadership: Lead and motivate our team to deliver high-quality standards, ensuring excellent customer service and a positive member experience.
- Sales and Revenue: Conduct tours for prospective new members, selling the benefits of our services and helping to achieve sales targets.
- Health and Safety: Oversee health and safety, identifying and resolving any issues promptly and efficiently.
About Nuffield Health:
Nuffield Health is the UK's largest Healthcare Charity, dedicated to improving the health and wellbeing of our members. We offer a competitive salary, depending on experience, and a range of benefits, including gym membership, private healthcare, and lifestyle and financial wellbeing benefits.
What We Offer:
- Competitive Salary: Depending on experience
- Benefits Package: Gym membership, private healthcare, and lifestyle and financial wellbeing benefits
- Opportunities for Career Development: We offer a range of training and development opportunities to help you grow your career
