Technology Delivery Manager

5 days ago


Southampton, Southampton, United Kingdom Benefex Limited Full time

Benefex Limited is a fast-moving technology company and one of the most successful providers of online reward and benefits solutions in the UK. As a Platform Delivery Consultant, you will play a critical role in setting up our customers for success.

Job Overview

You will be responsible for owning a portfolio of customers, which includes both new customers and renewals. This will involve leading smaller implementations and supporting Seniors/Leads on larger, more complex projects.

Key Responsibilities
  • Manage customer portfolios, including key account renewals and lower complexity schemes
  • Design and implement technical solutions to meet customer needs
  • Guide customers through the Customer Acceptance Testing (CAT) phase
  • Self-organise and manage work schedules to ensure effective future utilisation planning
  • Mitigate risks within project portfolios, working closely with Managers to resolve issues
  • Ensure project accuracy and tracking measures are maintained
  • Deliver high-quality outcomes for customers, measured against defects raised, timeliness, and NPS
Our Offer
  • Salary: £27,500-£35,000 per annum
  • Benefits: Flexible work, 25 days holiday, birthday off, wellbeing days, healthcare cash plan, Employee Assistance Plan, Income Protection, life assurance, pension scheme, and enhanced parental leave package


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