Senior HVAC Operations Manager

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CBW Staffing Solutions Full time
Service Manager Job Description

We are seeking a highly skilled Service Manager to lead our Service and Maintenance division in Newcastle. The successful candidate will have a proven track record in the commercial building services industry and be responsible for ensuring clients are serviced, providing quotes, and managing teams of engineers.

Main Responsibilities
  • Financial Management: Manage all financial budgets, P&L, and technical issues.
  • KPI and SLA Management: Manage agreed KPIs and SLAs.
  • Project Delivery: Responsible for managing the delivery of HVAC projects.
  • Sales and Delivery: Responsible for sales and delivery of works.
  • Team Management: Manage the recruitment of any new staff required on sites and be responsible for the technical development of all staff, including annual appraisals.
  • Client Relationships: Manage client relationships on a daily basis.
  • Report Management: Manage all reports and any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

The ideal candidate will have a strong technical engineering understanding, sales experience, and previous experience of managing large engineering teams. They will also have the ability to communicate both verbally and in writing with all levels of staff and clients, as well as manage and prioritise a demanding and varying workload.

Package Details
  • Salary and Benefits: Salary up to £70k + car allowance, bonus, 31 days holiday, healthcare, and pension.

If you are a skilled Service Manager looking for a rewarding career opportunity, please apply with your full CV or contact Maxine McGrath at CBW Staffing Solutions.


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