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Regional Operations Coordinator

2 months ago

Daventry, Northamptonshire, United Kingdom PartsPlus Full time

Overview

At PartsPlus, we're committed to delivering exceptional customer experiences. As a Regional Operations Administrator, you'll play a vital role in driving customer care standards and providing administrative support to our teams.

Key Responsibilities

  • Conduct centre audits to ensure compliance with PartsPlus policies and procedures.
  • Provide training and support to centres as needed.
  • Assist in the rollout of new developments and initiatives.
  • Maintain central training portals and company policies.
  • Generate and distribute reports to centres and management.
  • Analyse key reports to identify areas for improvement.
  • Support centre business tools and IT systems.
  • Organise stock movements and scheduling.
  • Review and approve system information.
  • Monitor and respond to email requests.

Requirements

  • 1-2 years of operational or administrative experience.
  • Ability to learn quickly and work on multiple tasks.
  • Strong verbal and written communication skills.
  • Ability to travel (40%).
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Understanding of CDK Drive (a plus).
  • Strong analytical and problem-solving skills.