Data Analyst

1 month ago

Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a highly skilled Data Analyst to join our Customer Data department. As a Data Analyst, you will play a key role in supporting the delivery of existing and new initiatives across the customer operations area.

Key Responsibilities
  • Create regular reporting and dashboards to support decision making across the business on all strategic objectives;
  • Manage the ad-hoc and regular reporting, whilst providing useful insights to key stakeholders;
  • Highlight opportunities for improvement in customer journeys, identifying trends and forecasts to exploit for operations and customer benefit;
  • Cooperate with management and business stakeholders, presenting analysis and insight;
  • Think creatively and identify ways to improve reporting, including better ways to present data;
  • Maintain alignment with best practice use on analysis software such as Big Query and SAS;
  • Familiarize and become expert in third party data sources used within the team;
  • Seek alternate data sources to inform the customer and contact strategy adopted.
Requirements
  • Experience of providing data and analysis in a user friendly manner;
  • Ability to analyse data and provide operational and strategic insight;
  • Excellent attention to detail;
  • Organised and diligent in approach;
  • Good communicator with excellent written and verbal communication skills;
  • Pro-active in approach to work;
  • Ability to work independently as well as able to feed into wider team work.
What We Offer

We offer a competitive salary and benefits package, as well as the opportunity to work with a diverse and dynamic team. We are committed to providing a great work-life balance and offer flexible working hours. We also offer a range of benefits, including days holiday, annual leave, and the option to buy or sell up to five days of annual leave.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please submit your CV and a cover letter outlining your experience and qualifications.

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