Senior Ecommerce Experience Strategist

1 week ago


Liverpool, Liverpool, United Kingdom Better placed recruitment Full time

At Better Placed, we are looking for a skilled Senior Ecommerce Experience Strategist to drive customer improvements and provide a seamless experience.

About the Role

The role involves leading on customer behaviours, managing the customer lifecycle, gaining customer feedback, and supporting CX measurement programme and reporting. As a key member of our team, you will be responsible for bringing the customer experience to life through impactful storytelling.

Requirements
  • 2+ years experience in a Customer Experience/CX role, preferably in Retail
  • Able to work with large data sets and comfortable working in a dynamic environment

We estimate that this role will come with an annual salary of around £60,000, depending on experience and location.



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