Digital Healthcare Strategist

2 weeks ago


London, Greater London, United Kingdom PocketPills Pharmacy Inc. Full time

PocketPills Pharmacy Inc. is a pioneering online pharmacy in Canada, revolutionizing the healthcare experience with innovative technology and personalized care.

Salary

$85,000 - $115,000 per year based on qualifications and experience.

Job Description

We are seeking a creative Senior Product Manager, User Experience to join our team of experienced professionals dedicated to improving user experiences and making healthcare more accessible for our members.

  • Analyze customer feedback, surveys, and data to identify customer pain points and improve the customer journey.
  • Monitor and measure key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty.
  • Drive iterative improvements and maintain a user-centric approach throughout the product development lifecycle.
  • Partner with UX Research to employ design thinking methodologies and leverage data-driven insights.
Required Skills & Qualifications

A degree in computer science, engineering, or related fields; extensive understanding of mobile and web platforms.

Excellent verbal and written communication skills with proven ability to present concepts and ideas.

Background in project research and management, and a strong portfolio of design projects.

Benefits

Enjoy a comprehensive benefits package including dental and vision care, extended health coverage, disability insurance, life insurance, paid time off, and a Group Retirement Savings Plan.



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