Costa Team Leader
3 days ago
Costa Team Leader
We are seeking a dedicated and passionate individual to join our team as a Team Leader. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.
About the Role
- Taking the lead on shifts to support colleagues in delivering exceptional customer experiences
- Making the most of employees' talents to maximize sales
- Training and accrediting new team members
- Familiarizing yourself with new recipes and ranges, and sharing knowledge with the team
- Driving high standards every time, whether through espresso quality or monthly coffee excellence scores
Requirements
- A passion for coffee and people
- Reliability to open and close stores safely and on time
- Experience in team leadership, preferably in a fast-paced environment
- Desire to take shared responsibility
- Loves turning knowledge into innovative ideas to help the store succeed
- Willingness to learn and be bold, brave, and action-oriented
- Flexible approach and can-do attitude
What We Offer
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