Costa Team Leader

3 days ago


Bristol, Bristol, United Kingdom Costa Coffee Full time

Costa Team Leader

We are seeking a dedicated and passionate individual to join our team as a Team Leader. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

About the Role

  • Taking the lead on shifts to support colleagues in delivering exceptional customer experiences
  • Making the most of employees' talents to maximize sales
  • Training and accrediting new team members
  • Familiarizing yourself with new recipes and ranges, and sharing knowledge with the team
  • Driving high standards every time, whether through espresso quality or monthly coffee excellence scores

Requirements

  • A passion for coffee and people
  • Reliability to open and close stores safely and on time
  • Experience in team leadership, preferably in a fast-paced environment
  • Desire to take shared responsibility
  • Loves turning knowledge into innovative ideas to help the store succeed
  • Willingness to learn and be bold, brave, and action-oriented
  • Flexible approach and can-do attitude

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