Aesthetic Field Service Specialist

3 days ago


Reading, Reading, United Kingdom The CDA Group Full time

The CDA Group is seeking a highly skilled Field Service Engineer to join our team. As a front-line representative, you will be responsible for providing exceptional customer service and technical support for our customers across the UK.

About the Role:

This field-based role requires a high level of technical knowledge and expertise in kitchen appliances, including cooking, refrigeration, and laundry. You will work independently, traveling to customer sites to provide repair, installation, and maintenance services.

Key Responsibilities:

  • Provide expert technical assistance and troubleshooting for kitchen appliance issues
  • Install and maintain kitchen appliances in customer homes
  • Offer excellent customer service and support to ensure customer satisfaction
  • Work collaboratively with internal teams to resolve complex issues

Requirements:

  • High school diploma or equivalent required; degree in a related field preferred
  • Minimum 2 years' experience in field service or technical support
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and prioritize tasks effectively

What We Offer:

  • A competitive salary of £28,000 per annum, with potential for bonus and overtime pay
  • A comprehensive benefits package, including life insurance, pension scheme, and Westfield health membership
  • Ongoing training and development opportunities to enhance your skills and career progression
  • A dynamic and supportive work environment with opportunities for growth and advancement


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