Customs Brokerage Lead Agent

1 day ago


Birmingham, Birmingham, United Kingdom Expeditors Full time
Job Title: Customs Brokerage Lead Agent

Expeditors is seeking a highly skilled Customs Brokerage Lead Agent to join our team. As a key member of our Customs Brokerage Department, you will be responsible for ensuring the smooth and timely movement of freight while providing exceptional customer service.

Key Responsibilities:
  • Ensure compliance with customs legislation and regulations, particularly with regards to classification, valuation, and origin.
  • Coordinate with customers and government agencies to resolve any issues related to customs clearance.
  • Monitor shipment reports to ensure timely and accurate data entry into our operational systems.
  • Support the Supervisor in workload allocation, monitoring workboards, and ensuring internal KPIs are met.
  • Build and maintain strong relationships with customers and government agencies.
  • Assist in responding to customer inquiries and resolving any issues related to customs clearance.
  • Participate in training and development programs to enhance knowledge and skills in customs brokerage and logistics.
Requirements:
  • Good knowledge of customs brokerage processes and customs legislation.
  • Effective interpersonal and communication skills.
  • Pro-active approach, strong organizational, and computer skills.
  • Fluent in English.
What We Offer:
  • Paid vacation, holiday, and sick time.
  • Health plan, life insurance, and employee stock purchase plan.
  • Training and personnel development program.
  • Growth opportunities within the company.
  • Employee referral program bonus.


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