Telecommunications Design Expert

2 weeks ago

Glasgow, Glasgow City, United Kingdom M Group Services Limited TA Magdalene Limited Full time
About the Job

We are seeking a skilled Telecommunications Design Engineer to join our team at M Group Services Limited T/A Magdalene Limited. As a Design Engineer, you will play a crucial role in producing high-quality Bid and Design solutions for our clients.

This is a hybrid role that requires balancing time at our office, customer sites, and working from home. Travel is required, but it is estimated to be infrequent and subject to demand.

Responsibilities

  • Capture and interpret customer requirements, designing complex solutions that meet their needs while ensuring they are buildable, scalable, and repeatable.
  • Act as key signoff for technical artefacts, including design, implementation, and test approaches, operational support handover, etc.
  • Leverage and influence stakeholders, ensuring desired technical and project outcomes with adherence to design standards and principles.
  • Build trusted advisor relationships with customers, acting as the Telecom technical end-to-end authority within the business.
  • Assist deployment and operation of customer networks by ensuring the design is followed and any deviations are recorded and reported to the Project Manager.

Requirements

  • At least 5 years' experience in dealing with SME or larger customers in a technical, solution design, or consultancy role.
  • Good presentation and interpersonal skills, ability to present, leverage, and influence internal stakeholders and customers.
  • Self-starter with a clear can-do mentality, able to work under pressure from both customers and internal stakeholders, producing solution designs that are profitable and deliverable.
  • Solid understanding of best practice in design methodology, Telco business processes, and frameworks (eTOM or ITIL) used to deliver complex solutions.
  • Ability to learn and master new skills and products/platforms quickly.
  • Maintain required technical knowledge up-to-date and drive innovation.
  • Maintain industry-recognised certification(s).
  • Keep current on industry best practices.
  • Maintain working knowledge of all technologies used within customer estates, Telcos, and ensure ability to clearly articulate the business benefits of solution portfolios.
  • Support or drive further development of design methodology, processes, documentation, and standards used.
  • Good understanding of concepts of High Level Design, Low Level Design, and Bill of Materials, and conversant with developing project costing.
  • Experienced in the Microsoft Office Suite and CAD software such as Visio and Autocad.

About the Role

  • Estimated salary: £50,000 - £65,000 per annum.
  • Benefits include 25 days annual leave plus bank holidays, 4% matched pension scheme, 2 x salary life assurance, access to staff discount portal, health cash plan, cycle to work scheme, employee assistance programme, recruitment referral scheme, payroll giving, and enhanced family leave.
  • As a member of the Disability Confident Scheme, we welcome applications from individuals who consider themselves as having a disability or long-term health condition.
  • We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel, and military spouses/partners, being a gold award holder under the Armed Forces Employer Recognition Scheme.

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