Global Supply Chain Operations Specialist
5 days ago
Estimate Salary: $120,000 - $180,000 per year
We make the supply chain work.
About Loftware:
Loftware is a leading provider of cloud-based labeling solutions, serving businesses across various industries. Our platform helps companies manage labeling operations and supply chains efficiently, printing over 51 billion labels annually.
Job Overview:
We are seeking an experienced Global Supply Chain Operations Specialist to join our Business Systems team. This role will play a pivotal part in managing our instance of Salesforce and acting as the Subject Matter Expert (SME) for connected apps. You will collaborate with a team to oversee the inbound issues and ongoing build of the Loftware Salesforce instance and associated systems.
Main Responsibilities:
The ideal candidate will be responsible for:
- Intake and triage of new request tickets, ensuring timely resolution and minimizing disruptions
- Administering and configuring Salesforce and connected apps, such as Certinia PSA and DealHub CPQ, to meet business requirements and best practices
- Managing user access, security settings, roles, and profiles within these systems
- Identifying opportunities for process improvement and automation to streamline workflows and increase productivity
- Performing regular system updates, patches, and upgrades to maintain current, secure, and scalable systems
- Evaluating and improving our Business Systems infrastructure and architecture
Key Qualifications:
Candidates must possess:
- A minimum of 4+ years of hands-on experience in Salesforce Administration
- Salesforce Admin Certification or equivalent experience
- Ability to manage users, roles, profiles, standard & custom objects, record types, page layouts, fields, validation rules, and flows
- Experience with data management and cleansing, including data loader and other data tools
- Hands-on experience with CPQ platforms (Salesforce CPQ / Revenue Cloud, DealHub, or similar)
- Ability to perform internal system audits and prepare for application upgrades and system enhancements
Why Choose Loftware?
At Loftware, we value diversity, inclusion, and belonging. We offer comprehensive training to all employees, emphasizing employee development and creating an environment where everyone can thrive.
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