Customer Service Expert
2 weeks ago
About Us:
Gourmet Burger Kitchen (GBK) is a renowned burger chain that prides itself on serving more than just a meal - an experience. We're passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join our team.
Salary: £8-10 per hour
About the Role:
We are seeking a Front of House Team Member to join our dynamic team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and working closely with our kitchen team to deliver a seamless dining experience.
Key Responsibilities:
- Provide outstanding customer service, responding promptly to customer needs and inquiries
- Maintain a clean and organized work environment, adhering to health and safety standards
- Work effectively as part of a team, supporting colleagues to ensure seamless service delivery
- Upsell and promote our menu items, highlighting our unique selling points and special offers
What We Offer:
As a Front of House Team Member at GBK, you can expect a competitive hourly rate, opportunities for career growth and development, and a fun and dynamic work environment. Plus, enjoy 50% discount off your total bill for you and 5 friends in all of our brands, exclusive access to discounts through our BRG Spark App, and more
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