Customer Service Expert

2 weeks ago


London, Greater London, United Kingdom Gourmet Burger Kitchen Full time

About Us:

Gourmet Burger Kitchen (GBK) is a renowned burger chain that prides itself on serving more than just a meal - an experience. We're passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join our team.

Salary: £8-10 per hour

About the Role:

We are seeking a Front of House Team Member to join our dynamic team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and working closely with our kitchen team to deliver a seamless dining experience.

Key Responsibilities:

  • Provide outstanding customer service, responding promptly to customer needs and inquiries
  • Maintain a clean and organized work environment, adhering to health and safety standards
  • Work effectively as part of a team, supporting colleagues to ensure seamless service delivery
  • Upsell and promote our menu items, highlighting our unique selling points and special offers

What We Offer:

As a Front of House Team Member at GBK, you can expect a competitive hourly rate, opportunities for career growth and development, and a fun and dynamic work environment. Plus, enjoy 50% discount off your total bill for you and 5 friends in all of our brands, exclusive access to discounts through our BRG Spark App, and more



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