Data and Ecommerce Director

11 hours ago


Liverpool, Liverpool, United Kingdom Harmonic Operations™ | Certified B Corp Full time
Harmonic Operations

Welcome to Harmonic Operations, a fast-growing DTC ecommerce business dedicated to scaling its food delivery operations. We're looking for an exceptional Head of Data and Ecommerce to join our team.

The successful candidate will be responsible for leading our CRO strategy, transitioning the management of CRO from agency to inhouse, and refining our companies CRO and A/B testing framework. They will work directly with our founder to develop and execute a technical roadmap to align with objectives, while also working cross-functionally with developers, designers, and finance lead on product and data tasks.

This is a remote opportunity that offers a competitive salary of £100,000 - £120,000 per annum. The ideal candidate will have at least 1-2 years of experience managing a product, data or ecommerce team, as well as strong analytical and problem-solving abilities.

We're committed to fostering an inclusive and equitable workplace, welcoming applications from individuals of all backgrounds. Our company values diversity and inclusion, ensuring every candidate is thoughtfully considered for the role.

  • Take lead of CRO strategy and transition the management of CRO from agency to inhouse making sure it is aligned with company goals.
  • Refine the companies CRO and A/B testing framework ensuring that it is scalable, data-driven and aligned with key business objectives.
  • Work directly with the founder to develop and execute a technical roadmap to align with objectives.
  • Work cross-functionally with developers, designers and finance lead on product and data tasks to align product objectives and data reporting with financial priorities.
  • Lead data-driven product decisions by regularly reviewing and analysing customer data to uncover insights and inform product iterations ensuring that the product team align with customer needs.
  • Take full ownership of company's data deeply understanding how it drives business decisions and identifying opportunities for improvements.
  • Assess existing data collections methods and determine if new data points need to be tracked. Define what data should be collected, ensuring it is relevant, actionable, and aligned with business needs.


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