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Member Services Manager

1 month ago

Hounslow, Greater London, United Kingdom Lampton 360 Limited Full time

About the Role

We are seeking a skilled Member Services Manager to drive member retention and deliver exceptional customer service within Heston Pools and Fitness. As a key member of our team, you will act as a duty manager for the leisure centre, leading by example and motivating your team to achieve excellent results.

Key Responsibilities

  • Drive member retention and deliver strong customer service
  • Act as a duty manager for the leisure centre
  • Lead from the front and motivate your team to deliver excellent results
  • Improve guest services and enhance the overall customer experience

About Lampton 360 Limited

Lampton 360 Limited is a leading provider of leisure services, dedicated to delivering exceptional experiences for our members and guests. We are committed to excellence and strive to create a positive and supportive work environment for our team members.