Auditor (Finance) Specialist
1 month ago
We are seeking a highly skilled and motivated Auditor (Finance) to join our Claims Governance Team at Acorn Insurance Ltd. As a key member of our team, you will play a crucial role in ensuring the quality and integrity of our claims handling processes.
Key Responsibilities- Maintain consistency in approach to QA monitoring and ensure regulatory compliance.
- Be accountable for meeting deliverables, KPIs, and Quality standards.
- Adhere to FCA, TCF, and Data Protection Regulations and other regulatory requirements.
- Maintain Insurance knowledge and understanding of legislation developments affecting claim handling.
- Undertake other reasonable tasks and projects as required by your Manager.
- Excellent written English and report writing skills.
- Direct experience of working in customer-facing teams.
- Demonstrable investigation skills - identifying customer detriment and root causes.
- Motivated self-starter who can plan and deliver against deadlines with a track record of delivery.
- Understands the regulatory framework in which Haven Claims operates, keeping knowledge up to date.
- Enthusiasm and passion for Quality, whilst retaining a pragmatic approach.
- Independence and discretion - keeping colleagues' performance confidential.
- Excellent communication and interpersonal skills.
- Career-focused, having attained or willingness to work towards relevant Industry qualifications.
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays).
- Additional Buy & Sell Holidays.
- Company Sick Pay Scheme.
- Company Paid Maternity & Paternity Leave.
- Generous Company Pension Scheme.
- High Street vouchers and discounts.
- Fresh fruit Deliveries twice a week.
- GBP250 Refer a friend bonus.
- Cycle to work scheme.
- Free eye test vouchers and a contribution towards the frames.
- Free self-development & qualifications via Magpie Learning.
- A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions.
- Regular Employment Engagement including ongoing competitions with fantastic prizes.
- Charity fundraising events.
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Auditor (Finance) - Quality Assurance Specialist
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East Liverpool, Ohio, United Kingdom Acorn Insurance Ltd Full timeAbout the RoleWe are seeking a highly skilled Auditor (Finance) to join our Claims Governance Team. As a Customer Service/Claims Call Auditor, you will play a critical role in ensuring Regulatory compliance and good Governance controls are operating effectively to mitigate risks.Key ResponsibilitiesMaintain consistency in approach to QA monitoring.Be...
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Auditor (Finance) - Quality Assurance Specialist
1 month ago
East Liverpool, Ohio, United Kingdom Acorn Insurance Ltd Full timeAbout the RoleWe are seeking a highly skilled Auditor (Finance) to join our Claims Governance Team. As a Customer Service/Claims Call Auditor, you will play a critical role in ensuring Regulatory compliance and good Governance controls are operating effectively to mitigate risks.Key ResponsibilitiesMaintain consistency in approach to QA monitoring.Be...
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Auditor (Finance) - Quality Assurance Specialist
1 month ago
East Liverpool, Ohio, United Kingdom Acorn Insurance Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Auditor (Finance) to join our Claims Governance Team. As a Customer Service/Claims Call Auditor, you will play a critical role in ensuring Regulatory compliance and good Governance controls are operating effectively to mitigate risks.Key ResponsibilitiesMaintain consistency in approach to QA...
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East Liverpool, Ohio, United Kingdom Acorn Insurance Ltd Full timeAbout the RoleWe are seeking a highly skilled Auditor (Finance) to join our Claims Governance Team. As a Customer Service/Claims Call Auditor, you will play a critical role in ensuring Regulatory compliance and good Governance controls are operating effectively to mitigate risks.Key ResponsibilitiesMaintain consistency in approach to QA monitoring.Be...
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Auditor (Finance) - Quality Assurance Specialist
1 month ago
East Liverpool, Ohio, United Kingdom Acorn Insurance Ltd Full timeAbout the RoleWe are seeking a highly skilled and motivated Auditor (Finance) to join our Claims Governance Team. As a Customer Service/Claims Call Auditor, you will play a critical role in ensuring Regulatory compliance and good Governance controls are operating effectively to mitigate risks.Key ResponsibilitiesMaintain consistency in approach to QA...
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Auditor (Finance) - Quality Assurance Specialist
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East Liverpool, Ohio, United Kingdom Acorn Insurance Ltd Full timeAbout the RoleWe are seeking a highly skilled Auditor (Finance) to join our Claims Governance Team. As a Customer Service/Claims Call Auditor, you will play a critical role in ensuring Regulatory compliance and good Governance controls are operating effectively to mitigate risks.Key ResponsibilitiesMaintain consistency in approach to QA monitoring.Be...
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