Guest Services Host

4 weeks ago


Beaconsfield, Buckinghamshire, United Kingdom Portico Corporate Reception Management Full time

We are currently seeking a Guest Services Host to join our team in the Beaconsfield offices of Portico Corporate Reception Management in the financial services industry.

The Guest Services Host will be the first point of contact for all queries in the office, working closely with the firm's staff, as well as other service partners to provide the best possible level of customer service to all.

We are looking for a friendly candidate with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks.

The ideal candidate must have a proven track record in delivering outstanding customer service.

Key Responsibilities:

  • Provide a friendly, larger than life welcome to all guests.
  • Convey an attitude where no request is too big and no detail is too small.
  • Work closely with the firm's staff, as well as other service partners to provide the best possible level of customer service.
  • Manage tasks with a keen level of pro-activity.

What's in it for you?

  • Excellent holiday allowance.
  • Pension contributions.
  • Life insurance.
  • Enhanced annual leave.
  • Recommend a Friend Bonus Scheme.
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.

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