Banking and Finance Expert

3 days ago


Warrington, Warrington, United Kingdom CV-Library Full time
Job Description

We are seeking enthusiastic, customer-focussed individuals to join our Contact Centre team as Customer Support Advisors. As a key member of our team, you will provide the highest levels of customer support, building rapport through listening and providing relevant solutions to customers. Your responsibilities will include handling customer inquiries and resolving issues in a timely and professional manner, maintaining and updating customer account details accurately and efficiently, and acting as a digital advocate, helping customers understand and use our digital platforms to service their accounts.

Required Skills and Qualifications
  • Candidate should be customer focussed and passionate about giving great customer experience.
  • Good digital skills and ability to learn new systems quickly.
  • Resilience to handle difficult calls or when working alone.


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