Mortgage Completions Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Vivo Talent Full time
Drive Loan Success

As a Mortgage Completions Officer at Vivo Talent, you will be responsible for partnering with the Lending and Underwriting teams to ensure smooth, timely loan completions from start to finish. This involves overseeing due diligence, managing critical documents, and ensuring the seamless release of funds.

Be a Key Player

You will be a key player in the team, working closely with customers, brokers, and solicitors to provide first-class service, keeping everyone updated and informed. This includes managing accounts, monitoring payments, handling queries, and proactively managing accounts in arrears to ensure a smooth customer experience.

Lead with Excellence

As a Mortgage Completions Officer, you will be responsible for ensuring compliance with regulations and handling customer complaints with professionalism and care. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we want to hear from you.

What You'll Do

• Partner with the Lending and Underwriting teams to ensure smooth, timely loan completions from start to finish
• Oversee due diligence, manage critical documents, and ensure the seamless release of funds
• Work closely with customers, brokers, and solicitors to provide first-class service, keeping everyone updated and informed
• Manage accounts, monitor payments, handle queries, and proactively manage accounts in arrears to ensure a smooth customer experience
• Ensure compliance with regulations and handle customer complaints with professionalism and care

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