Senior Care Professional

1 day ago


Rochdale, Rochdale, United Kingdom Riverside Full time

About the Role:


As a Senior Care Professional at Riverside, you will play a vital role in delivering exceptional care and support to our customers. We are seeking an experienced and compassionate individual who shares our values and is passionate about making a difference in the lives of others.


About the Job:


The successful candidate will be responsible for providing high-quality care and support to customers in their daily lives. This will include assisting with personal care, managing household tasks, and promoting independence and well-being.


Your Key Responsibilities:



  • Deliver outstanding care and support to customers, ensuring their physical, emotional, and social needs are met
  • Work collaboratively with colleagues to identify and address customer needs, developing personalized care plans to promote independence and well-being
  • Assist customers with daily tasks, such as bathing, dressing, and medication management
  • Maintain accurate records of customer care and support, including progress notes and incident reports
  • Participate in training and development opportunities to enhance your skills and knowledge, ensuring you remain up-to-date with best practices in care delivery
  • Contribute to the maintenance of a safe and clean living environment, adhering to health and safety protocols and policies
  • Engage with customers in activities that promote socialization and community involvement, enhancing their overall quality of life
  • Provide emotional support and companionship to customers, fostering positive relationships and trust
  • Respond promptly to customer concerns and complaints, escalating issues to management as necessary
  • Collaborate with other teams, such as healthcare professionals, to ensure seamless care delivery and customer outcomes
  • Adhere to Riverside's policies and procedures, including confidentiality, data protection, and safeguarding protocols

About You:


To succeed in this role, you will require:



  • A passion for delivering high-quality care and support to vulnerable adults
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
  • A caring and empathetic approach, with a strong commitment to customer-centered care
  • Basic administrative skills, including proficiency in Microsoft Office and record-keeping
  • A willingness to learn and develop your skills, with a focus on continuous improvement and professional growth
  • Flexibility to work varied shifts, including evenings, weekends, and bank holidays
  • A commitment to maintaining confidentiality and adhering to data protection protocols

About Riverside:


Riverside is a leading housing association, dedicated to enhancing the everyday for all our customers. With a portfolio of over 75,000 affordable residential and retirement homes across the UK, we offer a range of services, including care and support, employment support, and retirement living.


What We Offer:



  • A competitive salary of £24,627 (pro rata) per annum, plus benefits and incentives
  • 28 days' annual leave, plus bank holidays (pro rata)
  • Flexible working options, including part-time and full-time hours
  • Ongoing training and development opportunities, to enhance your skills and knowledge
  • A supportive and collaborative team environment, with opportunities for career progression
  • A comprehensive induction program, to ensure you feel confident and prepared in your new role

How to Apply:


If you are a motivated and compassionate individual, passionate about delivering exceptional care and support to vulnerable adults, please apply now. We look forward to hearing from you



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