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Store Supervisor

2 months ago

Norwich, Norfolk, United Kingdom Frasers Group Full time

Job Title: Store Supervisor - Frasers Group

Job Summary:

We are seeking a highly motivated and experienced Store Supervisor to join our team at Frasers Group. As a Store Supervisor, you will be responsible for leading and supervising a cross-functional team to deliver high levels of customer service, stock management, and cash handling.

Key Responsibilities:

  • Lead and supervise a cross-functional team to achieve sales and customer service targets.
  • Manage stockroom and shopfloor operations to ensure efficient stock management and cash handling.
  • Develop and implement strategies to improve customer service and sales performance.
  • Monitor and control stock levels, inventory, and cash handling to minimize losses and ensure compliance with company policies.
  • Collaborate with the Store Manager and Service Managers to achieve business objectives and improve store performance.
  • Ensure a safe and secure working environment for all employees and customers.
  • Perform other duties as required by the Store Manager.

Requirements:

  • Relevant supervisory experience in a customer-facing and stock-handling environment.
  • Proven track record of working at pace to deliver results against targets and deadlines.
  • Excellent customer service skills and ability to influence and challenge.
  • Understanding of Health & Safety legislation and ability to ensure compliance.
  • Ability to work effectively with 3rd party contractors and maintain a safe and secure working environment.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Recognition and rewards for outstanding performance.
  • Discounted gym membership and 40% in-store uniform discount.
  • Group-wide 20% discount across all Frasers Group brands.

Working Hours: Full-time, fixed-term contract for an initial 6-month period with the possibility of extension.