Senior Network Operations Engineer

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Lorien Full time

Senior NOC Engineer - Edinburgh (HYBRID)

Lorien is working closely with a leading telecoms company to find a Senior NOC Engineer to join their team and work in an evolving expanding organisation. The successful candidate will be a Senior part of the technology team's monitoring and administration of the company's core network, ensuring that faults and issues are handled through to completion.

The role is working through a hybrid model, stationed out of the Edinburgh office (3 days in, 2 days WFH), with access to the latest tech and more. Key responsibilities include:

  • Performing 2nd and 3rd Line technical support, providing customer assistance and collaborating with other teams.
  • Daily network and performance tracking.
  • Hardware troubleshooting and repair; fault analysis.
  • Implementing and maintaining technologies for network analysis, reporting, and monitoring.
  • Utilising change control procedures to apply configuration modifications and software updates.
  • Producing and retaining data integrity and network documentation.
  • Managing significant incidents that impact customers within the infrastructure and network.
  • Ensuring dependable and stable network services.

About you:

  • JNCIA certified.
  • Previous technical knowledge of Juniper and Adtran within a Telecoms environment.
  • Strong knowledge of Ethernet.
  • Experience within an ISP or Telecoms environment.

The position offers a salary of circa £55,000 per annum, with an up to 10% bonus included, and more benefits to discuss.



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