Digital Sales Specialist

3 days ago


East Liverpool, Ohio, United Kingdom ENGINEERINGUK Full time

Company Overview

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  • We are Virgin Media O2, the UK's fastest broadband network and one of the nation's most-loved mobile brands.

Salary

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A competitive hourly rate of £11.81, with the potential to earn more through our accreditation programme.

Job Description

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  • As a Retail Performance Associate, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.
  • You will become an expert in all things O2, promoting our products, services, and brand.
  • You will consistently meet store targets by creating tailored recommendations and sharing our 'Why O2?' message.
  • You will take ownership of your own performance and contribute to the overall success of O2.
  • You will embrace opportunities for personal development with support from store leadership and O2 resources.

Required Skills and Qualifications

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  • You have excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively.
  • You are self-motivated to hit agreed sales targets.

Benefits

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  • We offer a competitive salary, with the potential to earn more through our accreditation programme.
  • We offer 23 days' annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
  • We offer an excellent pension scheme, matching up to 10%.
  • We offer employee BUPA medical cover, health care plan and life assurance.
  • We offer a host of Family Friendly policies.

Next Steps

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  • The next steps of the process if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview.
  • If the initial conversation goes well, we will book you in with the hiring manager for a comprehensive interview at the store.
  • Impress during the interview, and upon success, you'll receive your offer to kick start your training and join our experienced and inclusive team.


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