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Customer Service Representative

1 month ago

Doncaster, Doncaster, United Kingdom McDonald's United Kingdom Full time

As a valued member of the McDonald's United Kingdom team, we are seeking an exceptional Customer Care Online Support to join our family.

Job Description:

  • Provide warm and welcoming experiences for customers by making them feel at ease and ensuring their needs are met.
  • Organize and participate in special events and activities that create lasting memories for our customers.
  • Maintain high standards of cleanliness in the dining area and toilets, creating a safe and healthy environment for everyone.
  • Collaborate with colleagues to achieve exceptional customer satisfaction and maintain a positive atmosphere.

Requirements:

  • A friendly, courteous, and helpful demeanor, always ready to provide assistance and support.
  • Effective communication skills, including attentive listening and face-to-face verbal communication, to ensure seamless interactions with customers.
  • The ability to maintain high energy levels while working efficiently and productively, meeting deadlines and exceeding expectations.

Benefits:

  • A competitive salary range of £18,000 - £22,000 per annum, depending on experience.
  • Holiday pay, service awards, meal allowance, employee discounts, flexible scheduling, pension scheme, and free meals during shift.
  • Digital training guides and opportunities for career progression, helping you grow and develop within our team.